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| Lost Activation Key? | #1 | ||||||||||
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Hey everyone!
I have a question about activation keys. A few years ago, I bought both Aveyond: Rhen's Quest and Aveyond: Ean's Quest. The thing is that my computer was overrun with viruses a while back and to fix this problem the computer was absolutely swept clean. In this process, I lost my copies of Aveyond: Rhen's Quest and Aveyond: Ean's Quest. I tried downloading Aveyond: Rhen's Quest today, and did, but it asked for an activation key. I directly purchased both games from this website and not BigFish Games or another host on this computer. Because I purchased these games years ago, I have long forgotten the e-mail I used. Does anyone happen to know if it would possible to obtain the keys for the games again without having to purchase them both a second time?
Posted on: 2010/4/12 20:32
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| Re: Lost Activation Key? | #2 | ||||||||||
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Forgetting the email you used isn't going to make it easy, as that is one of the few, if not only, way to prove your identity and purchase. If you cannot access your email, but remember which one you used, you can still email the admins (amaranth or Brycej) to have a new activation code sent to you. Otherwise, you'll need to ask them what other proof you can offer to prove your purchase.
Posted on: 2010/4/12 20:45
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| Re: Lost Activation Key? | #3 | ||||||||||
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Bryce usually asks people to send an email to support@amaranthia.com - provide as much detail as you can about your original purchase, to help them track your info down
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Posted on: 2010/4/13 0:43
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| Re: Lost Activation Key? | #4 | ||||||||||
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how would i go about getting the activation codes i need for a few of my games
Posted on: 2010/6/8 10:29
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| Re: Lost Activation Key? | #5 | ||||||||||
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Go back to the portal you bought them from and follow procedure (usually by sending a query to the customer support).
If you purchased them from Amaranthia, simply: 1) Check your email for your receipt email sent from Amaranthia 2) If the receipt email is missing/has been deleted, email/PM amaranth/Brycej (their profiles are linked on the main page of the forums) for a new one. Be sure to mention as much of the purchasing info as necessary (purchase email is a must)
Posted on: 2010/6/8 10:38
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| Re: Lost Activation Key? | #6 | ||||||||||
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ok i have done that and they were from here
Posted on: 2010/6/8 10:40
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